Services · Engineering on demand

The engineers who run the platform, available to your team.

AITY services put the engineers who run Aity Cloud on your team: architecture, DevOps and development, dedicated engineers, support up to 24x7 and infrastructure work, on Aity Cloud or yours.

In short

AITY sells engineering time from the team that builds and runs Aity Cloud and MAity. Advisory covers fractional CTO and architecture work; Engineering, DevOps, DevSecOps, Go, Python, .NET and mobile development by seniority level; Dedicated, an engineer reserved for your team for 160 hours a month; Support, five tiers up to 24x7; Infrastructure, design, migration and operations. Every engagement gets a written quote after a 30-minute call.

01 · Advisory

Big technical decisions, made with someone who has made them before.

Fractional CTO and architects who work alongside leadership: technical strategy, vendor selection, architecture and security.

Format
Days per month
Billing
Monthly
What you get
  • Fractional CTO, a few days a month
  • Solution architect for new projects or migrations
  • Security architect for NIS2 and ISO 27001
  • Architecture reviews and technical due diligence
Talk to an architect
02 · Engineering

Engineers per project, by seniority level.

We build and ship alongside your team, in your tools. You pick the skills and the level, we pick the right people.

Seniority
Junior · Mid · Senior · Lead
Billing
Hourly, by level
What you get
  • DevOps and SRE
  • DevSecOps: secure CI/CD, scanning, secrets
  • Golang, Python and .NET development
  • iOS and Android mobile apps
Request a quote
03 · Dedicated

An engineer reserved for your team, 160 hours a month.

Someone from our team who works only for you, at your pace, with the rest of Aity behind them for escalations.

Format
160 h / month
Billing
Monthly subscription
What you get
  • Works in your tools and meetings
  • Continuity and replacement under the contract
  • Monthly activity report
  • Access to the rest of the team for hard problems
Reserve an engineer
04 · Support

Support from the people who built the platform.

Tickets go straight to the engineers who run the systems. Pick the tier that matches how critical your workload is.

Priorities
P1-P4
Coverage
Up to 24x7
What you get
  • Five tiers, from Core to Enterprise
  • P1-P4 priorities, response times in the SLA
  • Coverage from business hours to 24x7
  • Technical account manager (TAM) on Enterprise
See the tiers
05 · Infrastructure

We design, migrate and run your infrastructure on Aity Cloud.

From sizing to daily operations. The same people before, during and after the migration.

Format
Project + monthly operations
Billing
After analysis
What you get
  • Architecture and sizing
  • Migration with an agreed window and a prepared rollback
  • Operations, monitoring and backup
  • Disaster recovery plan
Request an analysis
Support tiers

Five tiers, from business hours to 24x7.

Priorities range from P1 (critical impact) to P4 (general request). Times refer to initial response, not resolution, and are confirmed in the applicable quote and SLA.

01Best effort
Core

Documentation and self-service, with no guaranteed response times. For environments that do not require a response-time SLA.

02Business hours
Developer

Business-hours support for development and testing, with the response times in the applicable quote.

03P1/P2 24x7
Production

P1 and P2 incidents are covered 24x7; P3 and P4 during business hours.

0424x7
Business Critical

24x7 coverage, with faster P1/P2 response. P3/P4 response times are measured in business hours.

0524x7 + TAM
Enterprise

24x7 coverage and contractually agreed response times, with a technical account manager.

Read the SLA
Request a quote

Tell us what you are building. We propose the people and the format.

A 30-minute call, then a written quote with seniority levels, hours and rate.

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