# DevOps, cloud architecture and 24x7 support services

Source: https://aity.tech/services

Advisory, Engineering, Dedicated, Support and Infrastructure, on Aity Cloud or your own infrastructure. A written quote after a 30-minute call.

## The engineers who run the platform, available to your team.

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Services · Engineering on demand

AITY services put the engineers who run Aity Cloud on your team: architecture, DevOps and development, dedicated engineers, support up to 24x7 and infrastructure work, on Aity Cloud or yours.

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Advisory

#advisory
Engineering

#engineering
Dedicated

#dedicated
Support

#suport
Infrastructure

#infrastructura

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In short

AITY sells engineering time from the team that builds and runs Aity Cloud and MAity. Advisory covers fractional CTO and architecture work; Engineering, DevOps, DevSecOps, Go, Python, .NET and mobile development by seniority level; Dedicated, an engineer reserved for your team for 160 hours a month; Support, five tiers up to 24x7; Infrastructure, design, migration and operations. Every engagement gets a written quote after a 30-minute call.

feature

280

What you get

advisory

compass

Advisory

**Big technical decisions, made with someone who has made them before.**

Fractional CTO and architects who work alongside leadership: technical strategy, vendor selection, architecture and security.

Talk to an architect

#oferta

Format

Days per month
Billing

Monthly

- Fractional CTO, a few days a month
- Solution architect for new projects or migrations
- Security architect for NIS2 and ISO 27001
- Architecture reviews and technical due diligence
engineering

code

Engineering

**Engineers per project, by seniority level.**

We build and ship alongside your team, in your tools. You pick the skills and the level, we pick the right people.

Request a quote

#oferta

Seniority

Junior · Mid · Senior · Lead
Billing

Hourly, by level

- DevOps and SRE
- DevSecOps: secure CI/CD, scanning, secrets
- Golang, Python and .NET development
- iOS and Android mobile apps
dedicated

userCheck

Dedicated

**An engineer reserved for your team, 160 hours a month.**

Someone from our team who works only for you, at your pace, with the rest of Aity behind them for escalations.

Reserve an engineer

#oferta

Format

160 h / month
Billing

Monthly subscription

- Works in your tools and meetings
- Continuity and replacement under the contract
- Monthly activity report
- Access to the rest of the team for hard problems
suport

buoy

Support

**Support from the people who built the platform.**

Tickets go straight to the engineers who run the systems. Pick the tier that matches how critical your workload is.

See the tiers

#niveluri

Priorities

P1-P4
Coverage

Up to 24x7

- Five tiers, from Core to Enterprise
- P1-P4 priorities, response times in the SLA
- Coverage from business hours to 24x7
- Technical account manager (TAM) on Enterprise
infrastructura

network

Infrastructure

**We design, migrate and run your infrastructure on Aity Cloud.**

From sizing to daily operations. The same people before, during and after the migration.

Request an analysis

#oferta

Format

Project + monthly operations
Billing

After analysis

- Architecture and sizing
- Migration with an agreed window and a prepared rollback
- Operations, monitoring and backup
- Disaster recovery plan

## Five tiers, from business hours to 24x7.

niveluri

card

Support tiers

Priorities range from P1 (critical impact) to P4 (general request). Times refer to initial response, not resolution, and are confirmed in the applicable quote and SLA.

tier

200

Best effort

**Core**

Documentation and self-service, with no guaranteed response times. For environments that do not require a response-time SLA.
Business hours

**Developer**

Business-hours support for development and testing, with the response times in the applicable quote.
P1/P2 24x7

**Production**

P1 and P2 incidents are covered 24x7; P3 and P4 during business hours.
24x7

**Business Critical**

24x7 coverage, with faster P1/P2 response. P3/P4 response times are measured in business hours.
24x7 + TAM

**Enterprise**

24x7 coverage and contractually agreed response times, with a technical account manager.

Read the SLA

/documents/sla/

## Tell us what you are building. We propose the people and the format.

oferta

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Request a quote

A 30-minute call, then a written quote with seniority levels, hours and rate.

**Services quote**

name

50

Name
email

50

Work e-mail

name@company.com
topic

Advisory

Advisory
Engineering

Engineering
Dedicated

Dedicated
Suport

Support
Infrastructură

Infrastructure

Which line are you interested in?
message

The project, in short

For example: two senior DevOps people for 6 months, on Kubernetes.
- See how we process your enquiry data in the [Privacy Policy](/documents/privacy/).

Book a call

message

We have received your request. We will arrange a call, then prepare a quote based on the agreed requirements.

quote

2026-09-27T19:34:44.027Z

2026-09-24T07:53:13.266Z
